Effective Date: 1/1/2025
At Home At Last HCS, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
- Name, email address, phone number, and mailing address when you contact us or fill out forms on our website.
- Service-Related Information:
- Details related to your care needs or preferences, which help us provide tailored services.
- Technical Information:
- IP address, browser type, device type, and other analytics data when you visit our website.
2. How We Use Your Information
We use your information for purposes such as:
- Responding to inquiries and providing requested services.
- Improving our website and user experience.
- Sending updates, newsletters, or other relevant communications (with your consent).
- Ensuring compliance with legal or regulatory requirements.
3. How We Protect Your Information
We implement appropriate technical, administrative, and physical safeguards to ensure your data is secure. This includes:
- Encrypted communication through SSL/TLS protocols.
- Regular monitoring for potential vulnerabilities.
- Restricted access to sensitive information by authorized personnel only.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following cases:
- With trusted service providers who assist us in delivering our services (e.g., hosting providers).
- When required by law or to comply with legal processes.
- To protect our rights, safety, or property, or that of others.
5. Your Privacy Choices
You have the right to:
- Access and Update: Request a copy of your personal information or update inaccuracies.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Request Deletion: Ask us to delete your personal data, subject to legal or contractual obligations.
6. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and analyze website traffic. By using our site, you consent to our cookie policy.
You can manage your cookie preferences in your browser settings.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date noted.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📞 Phone: 832-909-4411
📍 Address: 11106 Crestline Bay Lane, Richmond, TX 77406